Reference

How db999 Handles Your Personal Information

This Privacy Policy explains exactly what data db999 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data safe.

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What Data We Collect and Why We Need It

db999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with db999, we collect the information you provide directly — your name, email address, mobile number, and the payment method you choose for deposits and withdrawals. If you fund your account through JazzCash or Easypaisa, we log the transaction reference tied

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to your mobile wallet so we can match deposits to your account accurately. Raast transfers are recorded the same way. We also collect device and session data — browser type, IP address, and pages you visit — to keep your account secure and detect unusual access.
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We do not store your full JazzCash or Easypaisa PIN or wallet password at any point. Payment credentials stay within the respective wallet systems. Data is processed only to operate your account, process transactions, and meet any obligations that apply under local law and in eligible
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regions. We retain your account data for as long as your account remains active and for the period required by applicable regulations. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove your personal data, reach out through the channels below. Our support team handles privacy requests alongside general account queries, so include your registered mobile number and the nature of your request to speed things up. We aim to respond within a reasonable timeframe as required by applicable rules.

Team online

Live Chat

Open the chat icon in your account dashboard. State your privacy request clearly and include your registered mobile number for faster handling.

Email Support

Send your data request to our support email address listed in your account settings. We respond to privacy queries in writing for your records.

Account Settings

Log in, head to Account Settings, and use the data management section to update contact details or submit a deletion request directly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at db999 is built around the account and payment flow Pakistan users actually use. SSL encryption covers every connection between your device and our servers, whether you are topping up via Easypaisa or browsing the lobby on mobile. We limit internal access to your personal data to the staff who need it to operate your account or resolve a support case — nobody else sees it.

SSL Encryption Every session — whether you are depositing via JazzCash or checking your withdrawal status — runs over SSL so your data moves encrypted end to end.

Cookie Usage We use cookies to keep your session active and remember your login state. You can manage cookie preferences through your browser settings at any time.

Data Retention Your account data is kept only as long as your account is active or as regulations in eligible regions require. After that, records are deleted or anonymised.

Third-Party Sharing We do not sell your data. Payment processors like JazzCash and Easypaisa receive only the transaction data needed to clear your deposit or withdrawal — nothing more.

Common Questions About Your Privacy on db999

These are the questions we get most often about how your personal data is handled. If your question is not here, reach out through live chat or email and our support team will respond in writing.

We collect your name, mobile number, email address and payment method details. If you use JazzCash or Easypaisa, we log the transaction reference — not your wallet PIN or password.

No. We share only the minimum transaction data with payment processors like Easypaisa and Raast to clear your deposit. We do not sell or rent your personal information to any third party.

Log in and go to Account Settings, or contact our support team via live chat or email. Include your registered mobile number so we can locate your account quickly.

Yes. Submit a deletion request through your account settings or by email. We will action it subject to any data-retention requirements that apply under regulations in eligible regions.

Your data is held while your account is active. Once you close your account, we retain records only for the period required by applicable rules, then delete or anonymise them.

We use cookies to manage your login session and keep the platform stable. You can adjust or disable cookies in your browser settings, though some features may not work without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette MysticSpin Appdb999 App

How db999 Handles Your Personal Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on db999

01 What personal data does db999 collect when I open an account?

02 Does db999 share my data with anyone outside the platform?

03 How do I request a copy of the data db999 holds on me?

04 Can I ask db999 to delete my account data?

05 How long does db999 keep my account information?

06 Does db999 use cookies, and can I turn them off?

Privacy Policy

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